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iAIM® Program - Programming Syllabus

Chapter Course
1
Syllabus for the Programming Track
2
Role of the Arena Programmer
3
Figure Skating Programs
4
Financial Management-Budgeting
5
Managing Hockey Leagues
6
Human Resources for Programming
7
Learn to Play Hockey
8
Hockey Schools
9
Elite Programs
10
Skating Competitions
11
Risk Management
12
Communication & Public Speaking
13
Working with Volunteers
14
Employee vs. Independent Contractors
15
The Basics of Instruction
16
Program Mark eting
17
Customer Service & Retention
18
Computers for Programming
19
Learn to Skate Classes
20
Managing Public Sessions
21
Programs for Schools & Community Groups
22
Hockey Tournaments
23
Summer Skating Activities
24
Skating Shows & Recitals
25
Dry Floor Events