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iAIM® Program - Operations Syllabus

Chapter Course
1
Role of the Arena Operator
2
Custodial & Housekeeping
3
Financial Management-Budgeting
4
Emergency Preparedness
5
Ice Resurfacer Driver Training
6
Ice, Dasherboard & Glass Maintenance
7
Building Maintenance & Safety
8
Equipment Maintenance & Operation
9
Energy Management
10
Risk Management
11
HVAC & Dehumidification
12
Air Quality
13
Ice Installation & Painting
14
Human Resources for Operations
15
Customer Service & Retention
16
Computers for Facility Maintenance
17
Refrigeration Theory
18
Refrigeration Maintenance