I'm logged in and just want to renew my membership. I can see my current details on another page, and nothing has changed. So why am I taken to this blank form when I click "renew". Re-entering is likely to introduce errors.
Also, the Account page doesn't show my member number, so I have to go look that up. Also it doesn't show when my membership expires.
There is much opportunity for improvement for communicating when memberships expire and renewing online. How about putting the expiration date on the magazine label? or at least somewhere on my account information on the webpage? For several years, I got a reminder to renew my membership, yet it was not due. Also, I logged into the website and had to re-log in after I entered my membership renewal information. Why is this necessary? Finally, I am concerned about security. There is no padlock icon or anything to suggest my information is safe. Please get into the 21st century.